RIVAS RV.COM PRIVACY POLICY
At Rivas RV.com, we value and respect the privacy of our customers. This Privacy Policy describes how we collect, use and protect the personal information you provide to us on our website. By visiting our website and using our services, you accept the practices described in this Privacy Policy.
Payment Methods
When you make a credit or debit card payment through our website, the payment information is processed through our payment service provider, and stored in our database in a secure and encrypted manner .
The payment information that is stored may include the card number, expiration date, and security code (CVV), as well as transaction details, such as the amount and date of the transaction. We comply with the payment card industry security standards (PCI-DSS) and take additional security measures to protect our customers’ information, such as the encryption of sensitive information using the SSL (Secure Sockets Layer ) protocol .
In addition to the payment methods that we accept directly on our website, such as credit and debit cards, we also offer the option to pay via PayPal. PayPal is a secure and reliable online payment platform that uses advanced security measures to protect our customers’ financial information. By choosing to pay with PayPal, you will be redirected to PayPal’s website and asked to provide additional payment information, which is subject to PayPal’s privacy and security policies. We do not have access to or store the payment information you provide through PayPal.
See PayPal’s Privacy Policy for more details.
Information gathering
We collect personal information that you provide to us when you register on our website, make a purchase, enter a sweepstakes or promotion, sign up for our newsletter, or use other features on our site. The personal information we collect may include your name, address, email, phone number, payment information, and other relevant information.
In addition, we collect non-personal information such as your IP address, the browser you use, the type of device you use to access our website, and other technical information that helps us improve our site and provide a better user experience.
Products you’ve viewed – We’ll use this to, for example, show you products you’ve recently viewed
Location, IP address, and browser type: We’ll use this for purposes like estimating taxes and shipping
Shipping Address – We will ask you to enter this so that we can, for example, estimate shipping before you place an order and ship the order to you.
We will also use cookies to keep track of cart contents as you navigate our site.
When you buy from us , we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information such as username and password. password. We will use this information for purposes such as:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes.
- Improve our store offers
- Send you marketing messages, if you choose to receive them.
If you create an account, we will store your name, address, email, and phone number, which will be used to complete the checkout process for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collected and use it, and we are not legally required to continue to retain it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
Who on our team has access
Members of our team have access to the information you provide to us. For example, both Administrators and Store Managers can access:
Order information such as what was purchased, when it was purchased, and where it should be shipped, and
Customer information such as your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds, and support you.
Use of information
The personal information we collect is used to process your orders, communicate with you about your account, and to send you information about Rivas RV.com offers and promotions. We may also use the information to improve our products and services and to personalize your experience on our website.
Information protection
We take security measures to protect our customers’ personal information. We use appropriate technical and organizational measures to ensure that information is kept secure and protected against unauthorized access, disclosure and misuse.
Information divulgation
We do not sell, rent, or disclose our customers’ personal information to third parties, except as necessary to process orders, comply with applicable laws and regulations, protect our or our customers’ legal rights, or prevent fraud and other crimes.
Links to other websites
Our website may contain links to other websites that are not owned or operated by Rivas RV.com. We are not responsible for the privacy practices of these websites and we recommend that you read the privacy policies of those websites.
Changes to the privacy policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We recommend that you periodically review this Privacy Policy to be aware of any changes.
Contact
If you have any questions or concerns about this Privacy Policy, you can contact us at any time through our website or by writing to our contact email.
Phone:
E-mail: info@rivasrv.com
Thank you for trusting Rivas RV.com.